Welcome to the official website of Prana – a premium flavored and enhanced water brand.
These Terms and Conditions govern your access to and use of our website: www.pranataste.com (referred to as “Website”), operated by Prana Taste SARL. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website.
1. Use of the Website
- You agree not to misuse the Website, including actions such as hacking, spreading malware, or copying content without authorization.
- We reserve the right to restrict or terminate access to the Website if we detect any violation of these terms.
2. Intellectual Property
All content on the Website, including logos, product names, text, images, designs, videos, and graphics, are the intellectual property of Prana or its licensors. You may not use, reproduce, distribute, or modify any part of the site without prior written consent.
3. Product Information
We strive to ensure that product details, images, and descriptions are accurate and up-to-date. However, we do not guarantee that all information is error-free or complete.
We reserve the right to modify or discontinue any product at any time without notice.
4. Orders & Payments (if applicable)
- Orders placed via our online store are subject to availability and confirmation.
- We reserve the right to refuse or cancel any order for any reason, including stock issues or suspected fraudulent activity.
- All prices are listed in [TND/EUR/USD] and include applicable taxes unless otherwise stated.
5. Shipping & Delivery
Estimated delivery times are provided for reference only and may vary depending on location and external factors. We are not responsible for delays caused by third-party logistics providers.
6. Returns & Refunds
Our return and refund policies, where applicable, will be clearly stated on the relevant product or checkout page. Returns are accepted only for damaged or defective goods and must be requested within 7 days of delivery.
7. Commercial Partnerships
For distributors, retailers, event organizers, or brand collaborators, separate commercial agreements apply. Please contact our commercial department at production@pranataste.com for more information.
8. Limitation of Liability
To the maximum extent permitted by law, Prana is not liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use the Website or its content.
9. Privacy
Your use of the Website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal data.
10. External Links
This Website may contain links to third-party websites for your convenience. We do not control or endorse their content and are not responsible for their practices or policies.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Tunisia, without regard to its conflict of law principles.
12. B2B Partnerships & Distribution
If you are a distributor, retailer, reseller, or event partner working with Prana, the following additional terms apply:
- Custom Agreements: All commercial partnerships are subject to a signed distribution or collaboration agreement outlining pricing, territories, payment terms, and exclusivity (if applicable).
- Minimum Order Requirements: Wholesale or B2B purchases are subject to minimum order quantities and may include tiered pricing based on volume.
- Brand Use: Authorized partners may use Prana branding, visuals, and marketing materials solely for promotional purposes related to our products and only with prior approval.
- Territorial Restrictions: Unless stated otherwise in a contract, commercial partners are not authorized to resell Prana products outside of their designated country or region.
- Termination: Prana reserves the right to terminate any commercial relationship for breach of agreement, misuse of brand, or unethical practices.
For all B2B-related inquiries, please contact us at production@pranataste.com or through our commercial contact form.
13. Commercial Terms
13.1 Eligibility
Commercial engagement with Prana (distribution, retail, event sponsorship, etc.) is available only to registered businesses or individuals with valid commercial identification (e.g., company registration number, VAT number).
13.2 Pricing and Payment
- Prices provided to commercial partners are confidential and may vary based on region, volume, and exclusivity.
- Payment terms (advance, on delivery, or deferred) must be agreed upon in writing. Late payments may incur penalties or service suspensions.
13.3 Orders and Logistics
- All commercial orders are subject to confirmation, and lead times may vary depending on stock availability and geographic location.
- Transportation costs and risk transfers are detailed in individual agreements or invoices. Unless otherwise agreed, delivery is considered “Ex Works.”
13.4 Exclusivity
- Exclusive distribution or representation rights are granted only under formal written agreement and are subject to performance benchmarks.
13.5 Termination
- Commercial agreements may be terminated for breach of contract, brand misuse, or failure to meet minimum volume commitments.
- Upon termination, the partner must cease using the Prana name, assets, and intellectual property immediately.
14. Marketing Collaborations & Content Use
14.1 Brand Guidelines
All commercial and promotional use of the Prana brand (logos, slogans, visuals, media) must adhere to official brand guidelines. Unauthorized modifications or use is strictly prohibited.
14.2 Sponsored Content & Events
Prana may engage in marketing partnerships under its official programs (Prana 4 Music, Prana 4 Dance, Prana 4 Sports). Participation requires approval from our marketing team and may involve co-branded content, event activation, or media coverage.
14.3 Influencer & Ambassador Collaborations
- Individuals or companies wishing to collaborate as influencers or ambassadors must sign a formal agreement detailing deliverables, content rights, and compensation (if applicable).
- Prana reserves the right to review and approve all branded content before publication.
14.4 Intellectual Property
All creative content produced for or by Prana (photos, videos, taglines, packaging, etc.) remains the intellectual property of Prana unless otherwise negotiated. Reuse or redistribution without consent is not allowed.
14.5 Disclaimers
Prana is not liable for claims made by third parties in co-created content or event-related promotions. All collaborators must respect applicable advertising, health, and consumer laws in their regions.
